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Overview of Settings

If your user account belongs to a group with Administrator privileges, you can access the Settings section of the Jumio Portal to:

About Customers, Tenants, Users, and Groups​

Access to Jumio Portal is controlled through customers, tenants, users, and groups. A customer is a parent organization that owns one or more tenants. Each tenant has their own set of configuration options for the Portal and integrations. A user belongs to a customer, and may have access to one or more of the tenants belonging to the customer. A group represents a set of permissions, and a user may be assigned to one or more groups.

When a new customer joins Jumio, a new user is created with admin privileges, and a default tenant is created for the customer.

If a user belongs to multiple tenants, they will have the option to select a tenant at login. While logged in, a user can switch tenants from their user profile.

For details on how to manage users, groups, and roles, see the related section.

About the Identity Verification Settings​

The Identity Verification settings control many aspects of your integrations with Jumio services and integration channels. Typically, these settings are determined by you and a Jumio Solution Engineer, and the initial settings are entered by Jumio administrators as part of the customer onboarding process. You can view the settings in the Portal. In some cases you can directly edit the settings in the Portal page. For other settings you need to contact Jumio Support to request changes.

  • Application Settings specify technical aspects of how your applications interacts with the Jumio APIs.
  • Customize Client allows you to control the branding and other aspects of the user interface (UI) that is presented to your end users by the Jumio Web Client and SDKs.
  • API Credentials provides access to the credentials your integrations require to access the Jumio APIs.
  • App Showcase provides a QR code you can scan to initiate a transaction with the Jumio Showcase application.
  • Data Settingscontrol what data is extracted and stored and how long it is retained.
  • Watchlist Screening provides credentials and other settings for using the Watchlist Screening capability.
  • Document Verification specifies the types of documents other than government-issued IDs that you accept.
  • Accepted IDs allows you to choose the countries and ID types you want to accept.
  • Supported IDs provides a list of all the IDs supported by Jumio.

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