Manage Users, Groups and Roles
Managing Users
Create a User
- From the Users page, click Create User.
- Enter the user's email address.
- Click the Group field and select one or more groups to which the user should be assigned.
A second row of fields appears. - Repeat steps 2 and 3 to add additional users.
- Click Invite.
The portal sends an email to each new user with a link allowing them to register and set their password.
Edit a User's Group Assignments
A user's group assignments determine the user's permissions in the portal (see Managing Groups). Take the following steps to change these assignments.
- From the Users page, click the user's Groups field. A dropdown list of groups displays.
- Make changes as follows:
- To remove a user from a group, clear the group's check box.
- To add a user to a group, select the group's check box.
Download a List of Users
To download a list of users as a CSV file, click the download icon in the upper-right corner of the Users page. The portal will save the file to your Downloads folder.
Managing Groups
The Groups page lists the predefined groups that determine which portal features users can access. Each group is assigned one or more roles, each of which has a unique set of permissions. When you add a user to a group, the user is granted the permissions available to the group's roles.
Groups and Roles
The following table lists the groups available in the Jumio Portal as well as the roles assigned to each. For a list of permissions available to each role, see Permissions Available to Roles.
| Group | Roles |
|---|---|
| Admin | KYX Admin |
| KYX Admin | KYX Admin |
| Sub Admin | Sub Admin |
| Risk Admin | Risk Manager Sub Admin |
| Risk Manager | Risk Manager |
| Risk Analyst | Risk Analyst |
| Risk Analyst Limited | Risk Analyst Limited |
| Initiator | Initiator |
| Accountant | Accountant |
Permissions Available to Roles
Following are key permissions available to each role on various pages of the portal.
Quick Role Overview
Use the descriptions below to match roles with the responsibilities of your team members. For full permission details, see the table below.
Admin / KYX Admin
Permissions: Full access to create, view, and delete transactions, dashboards, reports, and settings.
Typical Users: Power users, team leads, technology staff.
Risk Admin
Permissions: Similar to Admin but cannot delete transactions. Can manage users and settings.
Typical Users: Risk managers, tech admins.
Risk Manager
Permissions: Similar to Risk Admin with a functional focus on oversight. Use this role to differentiate responsibilities.
Typical Users: Operations or compliance leads.
Risk Analyst
Permissions: Can create and view transactions, and access dashboards. Cannot delete or access all settings.
Typical Users: Identity verification analysts.
Risk Analyst Limited
Permissions: Same as Risk Analyst, but with no access to personally identifiable information (PII) such as ID documents or selfies.
Typical Users: External service providers, support staff.
Dashboard
| Feature | ADMIN | KYX ADMIN | SUB ADMIN | RISK ADMIN | RISK MANAGER | RISK ANALYST | RISK ANALYST LIMITED | INITIATOR * | ACCOUNTANT |
|---|---|---|---|---|---|---|---|---|---|
| View the Dashboard | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Transactions
| Feature | ADMIN | KYX ADMIN | SUB ADMIN | RISK ADMIN | RISK MANAGER | RISK ANALYST | RISK ANALYST LIMITED | INITIATOR * | ACCOUNTANT |
|---|---|---|---|---|---|---|---|---|---|
| View transactions | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| View transaction details | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ||
| Delete transaction | ✅ | ✅ | |||||||
| Create transaction | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Reports
| Feature | ADMIN | KYX ADMIN | SUB ADMIN | RISK ADMIN | RISK MANAGER | RISK ANALYST | RISK ANALYST LIMITED | INITIATOR * | ACCOUNTANT |
|---|---|---|---|---|---|---|---|---|---|
| View reports | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Create report | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ||
| Download CSV report | ✅ | ✅ | ✅ | ✅ | ✅ | ||||
| Delete CSV report | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Settings
| Feature | ADMIN | KYX | ADMIN SUB | ADMIN RISK | RISK MANAGER | ANALYST RISK ANALYST | LIMITED INITIATOR* | ACCOUNTANT |
|---|---|---|---|---|---|---|---|---|
| View application settings | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Edit application settings | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ||
| View customize client | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ||
| Edit customize client | ✅ | ✅ | ✅ | ✅ | ✅ | |||
| View API token and secret | ✅ | ✅ | ✅ | ✅ | ||||
| Generate API token and secret | ✅ | ✅ | ✅ | ✅ | ||||
| View data settings | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Edit data settings | ✅ | ✅ | ✅ | ✅ | ✅ | |||
| View multi documents | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Edit multi documents | ✅ | ✅ | ✅ | ✅ | ✅ | |||
| View accepted IDs | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Edit accepted IDs | ✅ | ✅ | ✅ | ✅ | ✅ | |||
| View Supported IDs | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Download supported IDs | ✅ | ✅ | ✅ | ✅ | ✅ |
* The Initiator role is visible only to certain Jumio customers.