Introduction to Workflow Designer

The Jumio Workflow Designer empowers organizations to create, manage, and optimize end-to-end verification workflows tailored to their unique business requirements. These workflows help ensure compliance with regulatory standards while enabling risk evaluation for every customer interaction. A workflow in Jumio represents a configurable process that orchestrates the execution of various services, risk signals, and decision points in a seamless manner.

Jumio Workflow

A Jumio workflow is a structured sequence of connected steps, where each step represents a modular service, risk signal, or decision logic. Together, these steps define how identity data is collected, verified, and evaluated throughout the user verification journey. The workflow executes these steps in a predefined order to achieve specific outcomes, such as onboarding a user, approving an action, or flagging a transaction for further review. Each workflow step can involve:

• Service Primitives: Core Jumio capabilities like ID document verification, face match, or AML screening.
• Risk Signals: Signals derived from AI models or external sources to assess fraud risk (e.g., IP reputation, email risk, device fingerprint).
• Decision Logic: Conditional routing using If/Else conditions or custom expressions to adapt flow based on real-time input.

Types of Jumio Workflow

In Jumio, there are two types of workflows you can create, depending on your business needs and level of customization required:

1. Global Workflows

These are pre-configured, reusable workflows provided by Jumio. They are designed to support common industry use cases and offer a quick way to get started. Global Workflows can be used out of the box or serve as templates that you can customize to fit your verification processes.

2. Custom Workflows

These workflows are tailored specifically to your organization’s requirements. With the help of your Jumio Solutions Engineer (SE), you can build workflows that combine multiple services, risk signals, and decision logic to address specific regulatory, compliance, or risk management goals.

Key Benefits

No-code Design: Intuitive drag-and-drop builder for configuring and managing workflows.

Rapid Integration: Easily connect multiple primitives into a single orchestrated process.

Scalability: Design workflows to handle millions of verifications with consistent results.

Transparency: Visualize and test workflows before deployment, ensuring accuracy and efficiency.

Example Use Case

A standard ID + Selfie workflow may include,

1. ID Document Acquisition
2. Selfie Capture
3. Face Match Verification
4. Risk Signal Checks
5. Decision Logic and Outcome

Each of these is implemented as a modular primitive and can be customized, rearranged, or extended to meet your business logic requirements.

For further reference:

• Integrating Jumio Services: Learn how workflows are used within broader transaction flows.
• ID + Selfie Verification Workflow: Detailed example of a common standard workflow.