Status and Reason Mappings
Transaction Status Values
| Netverify Status | Jumio Platform Status |
|---|---|
| PENDING | INITIATED |
| INITIATED | ACQUIRED |
| ACQUIRED | DONE |
| DONE | PROCESSED |
| PROCESSED | FAILED |
| FAILED | SESSION_EXPIRED |
| SESSION_EXPIRED | TOKEN_EXPIRED |
| TOKEN_EXPIRED |
Verification Reject Reasons
For a Netverify transaction, if a scanned or uploaded document has a status value other than APPROVED_VERIFIED, the verification data includes a rejectReason object that includes a code number and a description. A Jumio Platform transaction includes an overall decision that is based on the decisions rendered by each capability in the transaction workflow. Values corresponding to the reject reason descriptions are contained in nested decision.details.label fields provided by each capability.
For each Netverify document status the table shows the associated verification reject reason codes and descriptions, and the corresponding capability decision detail label in the Jumio Platform.
Document Status: APPROVED_VERIFIED
| Netverify: document.status | Jumio Platform Capability: code decision.details.label |
|---|---|
| APPROVED_VERIFIED | All capabilities: OK |
Document Status: DENIED_FRAUD
| Netverify: verification.rejectReason rejectReasonDescription | Jumio Platform Capability: decision.details.label |
|---|---|
| [100] MANIPULATED_DOCUMENT | IMAGE_CHECKS: MANIPULATED_DOCUMENT |
| [106] FAKE | IMAGE_CHECKS: FAKE |
| [107] PHOTO_MISMATCH | IMAGE_CHECKS: GHOST_IMAGE_DIFFERENT |
| [108] MRZ_CHECK_FAILED | DATA_CHECKS: MRZ_CHECKSUM |
| [110] CHIP_DATA_MANIPULATED | DATA_CHECKS: NFC_CERTIFICATE |
| [111] MISMATCH_PRINTED_BARCODE_DATA | DATA_CHECKS: MISMATCHING_DATAPOINTS |
| [112] CHIP_MISSING | IMAGE_CHECKS: CHIP_MISSING |
| [113] MISMATCHING_DATA_REPEATED_FACE | DATA_CHECKS: MISMATCHING_DATA_REPEATED_FACE |
| [114] DIGITAL_MANIPULATION | IMAGE_CHECKS: DIGITAL_MANIPULATION |
| [115] MISMATCH_HRZ_MRZ_DATA | DATA_CHECKS: MISMATCH_HRZ_MRZ_DATA |
| [116] SUPERIMPOSED_TEXT | IMAGE_CHECKS: SUPERIMPOSED_TEXT |
| [118] MISMATCH_FRONT_BACK | IMAGE_CHECKS: MISMATCH_FRONT_BACK |
| [119] HIGH_FRAUD_RISK | DATA_CHECKS: HIGH_FRAUD_RISK |
| [205] PUNCHED_DOCUMENT | IMAGE_CHECKS: PUNCHED |
Document Status: DENIED_UNSUPPORTED_ID_TYPE
| Netverify : document.status | Jumio Platform Capability: decision.details.label |
|---|---|
| DENIED_UNSUPPORTED_ID_TYPE | USABILITY: UNSUPPORTED_DOCUMENT_TYPE |
Document Status: DENIED_UNSUPPORTED_ID_COUNTRY
| Netverify : document.status | Jumio Platform Capability: decision.details.label |
|---|---|
| DENIED_UNSUPPORTED_ID_COUNTRY | USABILITY: UNSUPPORTED_COUNTRY |
Document Status: ERROR_NOT_READABLE_ID
| Netverify: verification.rejectReason rejectReasonDescription | Jumio Platform Capability: decision.details.label |
|---|---|
| [210] CAMERA_BLACK_WHITE | USABILITY: BLACK_WHITE |
| [214] MISSING_FRONT | USABILITY: MISSING_PAGE |
| [209] MISSING_SIGNATURE | USABILITY: MISSING_SIGNATURE |
| [201] NO_DOCUMENT | USABILITY: NOT_A_DOCUMENT |
| [200] NOT_READABLE_DOCUMENT | USABILITY: BAD_QUALITY |
| [103] PHOTOCOPY_COLOR | USABILITY: PHOTOCOPY |
| [104] DIGITAL_COPY | USABILITY: DIGITAL_COPY |
| [211] DIFFERENT_PERSONS_SHOWN | IMAGE_CHECKS: DIFFERENT_PERSON |
| [213] INVALID_WATERMARK | IMAGE_CHECKS: WATERMARK |
| [300] MANUAL_REJECTION | IMAGE_CHECKS: OTHER_REJECTION |
| [202] SAMPLE_DOCUMENT | IMAGE_CHECKS: SAMPLE |
Document Status: NO_ID_UPLOADED
| Netverify: document.status | Jumio Platform Capability: decision.details.label |
|---|---|
| NO_ID_UPLOADED | USABILITY: NOT_UPLOADED |