Supported Environments
Jumio offers guaranteed support for the Web Client on the following browsers and the latest major version of each operating system.
Desktop
| Browser | Major version | Operating system | Supports image upload | Supports camera capture | Supports biometric face capture |
|---|---|---|---|---|---|
| Google Chrome | current +1 previous | Windows + Mac | Yes | Yes | Yes |
| Mozilla Firefox | current +1 previous | Windows + Mac | Yes | Yes | Yes |
| Apple Safari | current | Mac | Yes | Yes | Yes |
| Microsoft Edge | current | Windows | Yes | Yes | Yes |
Mobile
| Browser | Major version | Operating system | Supports image upload | Supports camera capture | Supports biometric face capture |
|---|---|---|---|---|---|
| Google Chrome | current | Android | Yes | Yes | Yes |
| Samsung Internet | current | Android | Yes | Yes | Yes |
| Apple Safari | current | iOS | Yes | Yes | Yes (*) |
(*) Fullscreen functionality during capture only supported for iPads. iPhone process works, but fullscreen is limited and capture may be less accurate.
Native WebView
| Operating system | Major version | Supports image upload | Supports camera capture | Supports biometric face capture |
|---|---|---|---|---|
| Native Android WebView | current +1 previous | Yes | Yes | Yes |
| Native iOS WebView (*) | current +1 previous | Yes | Yes | Yes |
| iOS Safari WebView | current +1 previous | Yes | Yes | Yes |
(*) If you are using a native WebView for iOS you will need to enable image upload to allow the end user to finish the user journey.