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Maintenance and Support Policy

Overview​

This document outlines the maintenance policy for Jumio’s Software Development Kits (“SDKs”), including Mobile and Web SDK and their dependencies. Our SDK releases are published publicly as indicated in our documentation as well as to package managers. Documentation and sample implementations are available as source code on GitHub (Android and iOS).

We are consistently updating the Jumio SDKs in order to provide the best possible experience for you. Upgrading to the latest SDK version will not only ensure you benefit from various performance enhancements and bug fixes, but will also allow you to take advantage of new capabilities. All releases undergo comprehensive testing by our teams before being deployed.

If you are using a Mobile SDK, please ensure your apps have been released and your end-users have updated before the End-of-Support date. Jumio does not provide support after the End-of-Support date.

Customers should review the Jumio Terms and Conditions for requirements related to the implementation of updates.

Versioning​

Jumio SDK release versions are in the form of X.Y.Z:

  • X major version - very rarely updated
  • Y minor version - normally updated once in a quarter
  • Z patch version - updated on demand

Major versions of Jumio’s SDKs are released rarely, and only in case of substantial changes to support new features and patterns. Breaking changes can happen in Major and Minor versions. Applications need to be updated in order for them to work with the newest SDK version. Breaking changes are highlighted in our Android and iOS implementation guides for each release.

Jumio will only provide patches or additional updates on the latest version regardless if it’s Major, Minor or Patch.

SDK Version Lifecycle​

The life-cycle for SDK versions consists of these phases, which are outlined below:

  • Developer Preview (Phase 0) - During this phase, SDKs are not supported, must not be used in production environments, and are meant for early access and feedback purposes only. It is possible for future releases to introduce breaking changes. It can be alpha, beta, or release candidate.

  • General availability / Full support (Phase 1) - During this phase, SDKs are fully supported. Jumio will provide active support on this version and will provide required bug fixes or security fixes within new / upcoming versions (major, minor, patch).

  • End-of-Support (Phase 2) - Each SDK version reaches end of support 9 months after the release date. Issues that appear after the End-of-Support date will only be addressed in the upcoming SDK releases. Previously published releases will continue to be available via public package managers and the code will remain on GitHub. Use of an SDK that has reached End-of-Support is done at the business customers’ discretion. We recommend upgrading to the latest version.

  • End-of-Life (Phase 3) - By default, our SDK will reach the end of life 24 months after the release date. The SDK may continue to work but Jumio will no longer provide support or updates. Customers will be notified at least 3 months prior to the end of life of a product should it be less than 24 months.

The following table is a visual representation of the SDK 4.x.x version life-cycle.
⚠️  SDK 3.x.x has reached its End-of-Life on December 31, 2023.

VersionReleaseEnd of SupportEnd of Life
4.10.05 June 20245 March 20255 June 2026
4.9.13 April 202421 November 202421 February 2026
4.9.021 February 202421 November 202421 February 2026
4.8.27 March 20247 December 20247 March 2026
4.8.123 October 202317 July 202417 October 2025
4.8.017 October 202317 July 202417 October 2025
4.7.27 March 20247 December 20247 March 2026
4.7.123 October 202327 June 202427 September 2025
4.7.027 September 202327 June 202427 September 2025
4.6.27 March 20247 December 20247 March 2026
4.6.123 October 20235 March 20245 June 2025
4.6.05 June 20235 March 20245 June 2025
4.5.27 March 20247 December 20247 March 2026
4.5.123 October 202314 January 202414 April 2025
4.5.014 April 202314 January 202414 April 2025
4.4.223 October 202318 October 202318 January 2025
4.4.118 January 202318 October 202318 January 2025
4.4.020 December 202220 September 202320 December 2024
4.3.123 October 202325 February 202325 May 2024
4.3.030 August 202230 May 202330 August 2024
4.2.123 October 202325 February 202325 May 2024
4.2.025 May 202225 February 202325 May 2024
4.1.123 October 202328 November 202228 February 2024
4.1.028 February 202228 November 202228 February 2024
4.0.016 November 202116 August 202216 November 2023

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